Ensuring a smooth and inclusive experience for all users is a priority for this website. Every effort has been made to create a digital space that is accessible, user-friendly, and compatible with a wide range of needs and technologies.

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Accessibility Standards

This website has been developed with reference to international accessibility guidelines, specifically the Web Content Accessibility Guidelines (WCAG) version 2.1, Level AA. Where feasible, additional features from the more advanced AAA criteria have also been considered.

These guidelines are designed to improve online access for individuals with various disabilities, while also helping users on older devices or slower internet connections.

You Should Be Able To:

• Increase text size up to 300% without content breaking or overlapping

• Browse most pages using only a keyboard

• Navigate using voice recognition tools

• Use screen readers to interpret content

• Access content with Braille display technology

For additional support, resources are available at AbilityNet, which provides guidance on configuring your device to better suit your needs.

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What’s Being Done to Support Accessibility

This website undergoes periodic checks and adjustments to maintain accessibility. Key focus areas include:

• Simplified layouts with clear contrasts and visual hierarchy

• Readable fonts and sufficient sizing for ease of use

• Interactive elements (like buttons and links) spaced for touch accessibility

• Accessibility considered during both design and functionality updates

• Internal guidance for anyone adding or updating site content

Limitations and Ongoing Improvements

Because content can be added or modified over time, certain issues may arise, including:

• Missing alternative text on some images

• Hyperlinks that no longer work

• Use of images containing text without descriptions

• PDFs or scanned documents that may not be screen-reader friendly

• Videos without captions or transcripts

While these instances are unintentional, they can impact the experience for some users. Steps are taken to review and improve these elements on an ongoing basis.

Browser Compatibility

For optimal viewing, this website is best accessed through the most recent versions of:

• Chrome

• Firefox

• Safari

• Edge

If the site isn’t displaying as expected, updating your browser is recommended.

Requesting Alternative Formats

If you require information in a different format—such as audio, large print, or plain text—you’re welcome to get in touch through the contact details provided on the site.

Reporting an Accessibility Issue

If you encounter any difficulties while using the website or believe something isn't as accessible as it should be, please use the contact form to report it. Efforts will be made to investigate and address the issue promptly. Where applicable, technical concerns may be referred to the development team for future improvements.

Complaints and Further Support

If you've contacted us about an accessibility issue and feel your concern hasn’t been resolved, additional advice is available from the Equality Advisory and Support Service (EASS).